HEALTHFLEXX Partners with Teneo.AI to Enhance Health Management and Cost Efficiency  

Artificial Solutions (, a leading provider of automated customer service and generative AI orchestration, is pleased to announce that HEALTHFLEXX, a premier health management organization, has chosen Teneo to transform its triage process.  

This partnership will impact millions of users, empowering them to make informed decisions and ultimately save on healthcare costs. 

HEALTHFLEXX is renowned for its innovative approach to health management, focusing on improving the well-being of its population. By integrating Teneo, HEALTHFLEXX aims to enhance its triage strategy, a critical component in reducing emergency room visits and preventing unnecessary medical expenses. 

Key Benefits of the Partnership

  1. Enhanced Triage Capabilities: Teneo’s sophisticated AI algorithms will streamline HEALTHFLEXX’s triage process, ensuring users receive accurate and timely assessments. This will significantly reduce the burden on emergency services by directing individuals to the appropriate level of care. 
  1. Cost Savings for Employers and Insurers: By preventing unnecessary ER visits and optimizing care pathways, HEALTHFLEXX, with the support of Teneo, will help employers and insurers save money. This cost efficiency is achieved through improved health outcomes and better resource allocation. 
  1. Empowered Decision-Making: Teneo provides users with personalized health information and guidance, empowering them to make informed decisions about their health. This proactive approach leads to better health management and overall health improvement. 

About Teneo

  • Natural Language Understanding: Teneo’s ability to comprehend and process natural language allows for intuitive and user-friendly interactions. Read the NLU Benchmark here.
  • Scalability: The platform is designed to handle large volumes of voice and chat interactions, making it ideal for HEALTHFLEXX’s extensive user base. 
  • Data-Driven Insights: Teneo generates actionable insights from user interactions, enabling continuous improvement in health management strategies. 

“We are thrilled to partner with HEALTHFLEXX and support their mission to enhance health outcomes and reduce costs,” said Chris McManus, VP Global Partners and New Customers at Artificial Solutions. “Teneo’s advanced conversational AI capabilities will play a crucial role in transforming how HEALTHFLEXX delivers care, ensuring users receive the right guidance at the right time.” 


HEALTHFLEXX is a leading health management organization dedicated to improving the health of its population through innovative strategies and solutions. By focusing on proactive health management and efficient care delivery, HEALTHFLEXX helps employers and insurers achieve better health outcomes and cost savings. 

About Teneo.AI is at the forefront of Al-powered and automated conversations with its Teneo platform. We solve the complexity of machines understanding humans in calls and text. Teneo orchestrates any Conversational AI, Generative AI, Large Language Models enabling clients to get a better impact and accuracy of current investments, grow their existing customer base and minimize churn.  

We support global customers such as AT&T, HelloFresh and Telefonica to achieve customer service automation and the agentless contact center.  

Teneo help brands to automate their customer service with 40%, achieve 50% cost savings and higher revenue with 95% accuracy in voice ai with our patented technology, which can be added to improve any Conversational AI platform for chat or voice to improve growth, CSAT and NPS.